Privacy Policy
Last updated 13 November 2026
TrendCart is an internal tool operated by Izeesoft LLC ("we", "us") to run our own TikTok Shop. This policy explains what data the tool handles, where that data goes, and how long we keep it.
1. Who this covers
Two groups of people are relevant:
- Our own TikTok account. The account we authorize the tool to post from. That account is ours.
- Customers who buy from our shop. We receive their order details from TikTok Shop in order to ship what they bought.
The tool is not offered to other merchants, so no third-party user authorizes it.
2. Data we receive from TikTok
| Data | Why |
|---|---|
| Access and refresh tokens | To stay authorized to post and to manage the shop. |
| Basic profile of the authorizing account (open ID, display name, avatar) | To confirm which account is connected and which posting privacy options it allows. |
| Order details — buyer name, shipping address, postal code, region and phone number | To fulfil and ship the order. |
| Order status, returns, cancellations, reviews and buyer messages | To fulfil orders and respond to customers. |
We do not request a customer's TikTok login, payment card details or bank details, and we never receive them. Payment is handled by TikTok Shop.
3. Where the data goes
- Our own computer. Tokens and operating state are stored locally on the machine that runs the tool. Tokens are not uploaded anywhere except to TikTok, to authenticate.
- Our supplier or fulfilment partner. To ship an order we pass the buyer's name, shipping address, postal code, region and phone number to the supplier who despatches it. That is the only purpose, and only the fields needed to deliver the parcel.
- Content-generation providers. If configured, we send product information — names, categories and marketing copy — to third-party AI services to draft descriptions and produce images, voiceover and video. No customer data is ever sent to these services.
We do not sell personal data, share it for advertising, or use it to build profiles of anyone.
4. How long we keep it
- Tokens — until they expire or the authorization is revoked, whichever is first.
- Order data — for as long as needed to fulfil the order and handle returns, and after that only as long as tax and accounting law requires.
- Generated media and listing copy — indefinitely, as business records. These contain no customer data.
5. Revoking access
The connected TikTok account can revoke this app at any time in TikTok under Settings and privacy → Security and permissions → Manage app permissions. When access is revoked the tool can no longer post or read profile data, and we delete the stored tokens.
6. Your rights
If you bought from our shop you may ask us what personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to us at the address below and we will respond within 30 days.
7. Security
Credentials are kept in local configuration that is excluded from version control, and are never committed to our code repository or shared. Access to the machine that runs the tool is limited to our own staff.
8. Children
Our shop is not directed at children, and we do not knowingly collect data from anyone under 13.
9. Changes
If we change this policy we will update the date at the top of this page.
Contact
Izeesoft LLC
contact@izeesoft.com
418 Broadway, Albany, New York 12207
United States